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Shipping & Returns

General Shipping Information:

We ship all over world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

FREE SHIPPING - Free is always nice. Orders over $99 that are shipped within the contiguous US are eligible for free standard/ground shipping. Free shipping is via UPS Ground Service or USPS Priority Mail (at our discretion) based on the weight and destination of your order. Sorry, free shipping only applies to orders paid on-line and does not apply to Purchase Orders.

When you place an order, we will estimate shipping for you based the weight of your order and the shipping method you choose. In stock items are almost always shipped within one business day, and we try to ship the same day the order is placed whenever possible. We may also, at our discretion, upgrade your order to a faster service, if available, at no additional charge.

Within the United States

 

STANDARD SHIPPING packages are delivered by UPS or United States Postal Service (at our discretion) will generally arrive within 5 business days within the contiguous US.

 

UPS 3 Day Select

  • Orders place by 4:00 pm Eastern Time delivered by the end of the third business day following the day the order is placed. (If you place your order on Monday, it will arrive on Thursday.)  Business days DO NOT include Saturdays, Sundays, or holidays.
  • Generally available within the lower 48 states. Some locations may require additional transit time

UPS 2nd Day Air

  • Orders place by 4:00 pm Eastern Time delivered by the end of the second business day following the day the order is placed. (If you place your order on Monday, it will arrive on Wednesday.)  Business days DO NOT include Saturdays, Sundays, or holidays.
  • Some locations such as Alaska and Hawaii may require additional transit time

 UPS Next Day Air

  • Orders place by 4:00 pm Eastern Time delivered the business day following the day the order is placed. (If you place your order on Monday, it will arrive on Tuesday.)  Business days DO NOT include Saturdays, Sundays, or holidays.
  • Some locations such as Alaska and Hawaii require additional transit time

 

International

International Orders may have additional customs or duty taxes controlled by your country. These are solely the responsibility of the customer, so please check on-line sites such as http://www.dutycalculator.com/ to get an idea of additional charges that may apply before ordering.

Worldwide Expedited gets to most international destinations in 7 business days.

Orders are processed Monday - Friday. We are closed on most national holidays. Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.  Standard Shipping and Priority Mail shipments take approximately 10-30 business days, and may have limited, if any, international tracking available.

 

Returns Policy

satisfaction-seal.jpg We want you to purchase from sciencebobstore.com with confidence. We try to describe our items as thoroughly as possible, but we also understand sometimes items may not be exactly what you were looking for. If an item is not working, please give us a call at 877-789-6325. Sometimes a simple fix can be suggested. You may return any items within 30 days of delivery for a full refund. All items must be in original condition with the original packaging.

Returns are processed within 3 days of receiving the item(s) back. It may take additional time for the credit card or PayPal to provide the credit.

If you need to return an item, you do not need to call - simply pack it up and ship it back to the address below. Be sure to include your order number or a copy of your invoice in the box, as well as the reason for your return.  Returns should be sent to:

Science Bob Store
Attn: Returns
5 Francis J. Clarke Circle
Bethel, CT 06801

If you have any questions about our shipping or return policies, please contact us toll-free at 877-789-6325.